![]() But the logistics and support was a great disappointment. I would rate a 5 star for the product and website experience. But this trial of 1 month gives a good opportunity to try out both software and decide on your choice. Very easy to setup ( Had to remove the cassette from my road bike- it doesn't come with a cassette) and comes with good software support ( Tacx and Zwift premium ) 1 month trial, after which you have to subscribe. The product itself works very well so far. They should be able to deliver a parcel within Bangalore in 1-2 days time. BOTS should seriously reconsider their logistics partner. It was finally delivered on 01 October! All excitement of trying out the new trainer was dampened with this experience. Compared to its predecessor, it is equipped with a bigger and stronger. No luck for next 1 week despite daily follow-up with Spoton as well as BOTS. The iconic FLUX Smart has been upgraded to the FLUX 2 Smart. Contacted Spoton logistics and send them an email with complete address and phone numbers. But the excitement was short-lived when status changed to wrong or incomplete address. Once approved, equivalent store credit will be issued which can be used to purchase other products online at The following product categories cannot be Returned or Exchanged - Bicycles, Trainers, Wheels, Rims, Floor Pumps, Frame sets, Forks/Suspensions, Work Stands, Tool Kits, Car Racks, Triathlon Suits, Socks, Masks, Nutrition items, Bike Cases/Bags and Sunglasses.ĭo check our detailed Returns & Exchanges Policy for more information.īought this trainer on 22 September 2020 and was delighted to see it is out for delivery on 24th itself. To be eligible for a Return, please make sure of the following - Products must be unused, unwashed and in re-sellable condition - Products must be in their original condition with all original tags, manuals, and packaging intact - Packaging should not be broken, opened or tampered with - You need to have a receipt or proof of purchase - All promotional items shipped along with the purchased item must be returned If you need any further assistance, just reach out and we're happy to help. Our 7-day Easy Returns Policy is a basic structure to support you effectively. Quick release for road bikes and mountain bikes (5mm), Direct drive quick release with adapter set 142x12mm & 148x12mm, 1 month Tacx Premium softwareĭata Output and Control Wireless communicationĪNT+FE-C bike computers, Connect to computer via ANT+antenna, Smartphone, Stand alone, Tabletīike computer, Computer with ANT+ antenna , Width of rear fork: Race 130 mm, MTB 135 mm, 142 mm & 148 mm. Campagnolo, SRAM XD and XD-R body sold separately ![]() Not suitable for Specialized SCS system, Shimano & SRAM: 8 - 11 speed. Interactive Smart direct drive with electric brakeĨ Permanent ferrite magnets & 8 electromagnets
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